Ash Badiry

Critical Incident Manager @SAP

[email protected]

+36 30 466-5199

Budapest, HU

GitHub

LinkedIn/

Education

Bachelor of Science in Computer Engineering

Expected Graduation: Jan 2027

Budapest University of Technology and Economics

GPA: 3.8/4.0

Relevant Coursework: Data Structures, Algorithms, Computer Architecture, Digital Systems Design, Operating Systems, Embedded Systems, Networking

Technical Skills

Programming Languages

  • C/C++
  • Python
  • HTML/CSS
  • JavaScript
  • SQL

Tools & Technologies

  • Git
  • Web/App APIs
  • Linux/Unix
  • Arduino
  • GCC/GDB/LLDB

Networking and Cloud

  • TCP/IP
  • Cisco IOS/Cisco Device Configuration
  • AWS/Azure Solutions
  • Network Configuration and Administration
  • Database Design and Administration

Projects

Implementation of Resume Website

May 2025

  • Created a personal resume website using HTML and CSS, hosted on a cloud platform
  • Set up the server and configured basic networking to make the site accessible online
  • Implemented secure communication protocol HTTPS using SSL

Workflow Automation and Scripting

Jul 2024 - Present

  • Developed scripts and automations to streamline repetitive tasks and reduce manual workload
  • Utilized tools such as Python and JavaScript and occasionally integrated AI solutions to improve efficiency
  • Helped improve team productivity by simplifying routine processes

Password Manager with AES Encryption

May 2025

  • Built a simple password management tool in C++ that securely stores and retrieves user credentials
  • Implemented AES encryption to protect sensitive data
  • Focused on basic security principles and safe handling of user information(AAA)

Experience

Critical Incident Manager

Jul 2024 - Present

SAP Labs

  • Help customers with critical issue through communication with internal stake holders
  • Learn Foundations of SAP software and technical knowledge to better assist customers
  • Developing workflow automation for the team and maintaining team-specific software

French Speaking Customer Care Specialist

Aug 2023 - Jan 2024

SSG Europe Zrt.

  • Handling customer communication channels (email, chat, calls)
  • Insure smooth operation of the team and the support to customers
  • Coordinate and communicate with warehouse, delivery and management to solve complex issues

Awards & Certifications